Privacy Policy

1. Introduction & Scope

This Privacy Policy governs the data collection, storage, and processing practices of Roofing Company in Tampa LLC ("Company," "we," "our," or "us"), operating as a Florida Certified Roofing Contractor (License #CCC1331824). We are committed to safeguarding the personal privacy of homeowners, commercial clients, and site visitors throughout Tampa, Hillsborough County, and the greater Tampa Bay metropolitan area.

2. Information We Collect

We only collect the information needed to inspect your roof, prepare your estimate, file permits, and provide warranty coverage:

• Contact Information: Name, phone number, email address, and home address.
• Property Details: Roof size, slope, age of home, HOA rules, and past storm damage.
• Photos and Drone Scans: Roof photos, drone imagery, and attic moisture inspection scans captured during your inspection.
• Website Data: Basic browser and device information used to make our website work smoothly.

3. How We Use Collected Information

We use this information only to serve you:

• Providing free on-site roof inspections and clear, written quotes.
• Filing building permits with the City of Tampa or Hillsborough County.
• Preparing wind inspection certificates for your insurance discounts.
• Dispatching emergency crews to stop active leaks.

4. TCPA & 10DLC SMS Messaging Compliance

Roofing Company in Tampa LLC complies fully with the Telephone Consumer Protection Act (TCPA) and cellular carrier A2P 10DLC messaging regulations:

• Express Written Consent: By entering your phone number and clicking "Request Free Inspection" or "Submit", you provide express written consent authorizing us to contact you via telephone call or transactional SMS/text message regarding your estimate or project status. Consent is not a mandatory condition of purchase.
• No Third-Party Sharing: Mobile phone numbers collected for SMS communication will never be shared, sold, rented, or transferred to third parties or marketing affiliates for promotional purposes.
• Opt-Out Mechanism: You may revoke SMS consent at any time by replying STOP to any text message received from our dispatch system. For support or information, text HELP or contact (813) 548-7744. Standard message and data rates may apply.

5. Data Security & Storage Safeguards

We employ 256-bit SSL/TLS end-to-end encryption protocols across all web forms. Consumer records and inspection files are retained in secure, access-controlled cloud repositories compliant with industry data protection standards. Physical paper documentation is shredded upon digital archival.

6. Consumer Rights Under Florida Law

Under Florida law, including the Florida Digital Bill of Rights and applicable consumer protection statutes, Florida residents possess the right to confirm whether we process their personal information, access a copy of the data collected, request correction of inaccurate property records, or request complete deletion of personal identifiers from our customer databases (subject to mandatory building department permitting and Florida Construction Industry Licensing Board document retention rules).

7. Privacy Officer Contact

To exercise your privacy rights or inquire regarding our data handling procedures, contact our administrative office: